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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Susan Edwards

November 21, 2025

5  out of  5
rating by Susan Edwards
"I obtained coverage for my auto and my homeowners insurance and saved money by purchasing both from State Farm Insurance. Chad Baker was excellent to work with and provided me with quotes quickly. After reviewing the quotes and comparing them to my previous auto insurance and homeowners insurance that I had with two different companies, I was able to get a discount from State Farm by getting both policies with State Farm. I made a phone call to Chad Baker and he wrote up my policies for both and sent me the Auto Insurance Binder and the Homeowners Declaration quickly. I recommend State Farm and Chad Baker in the Knightdale, NC office."
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Arnold Whitfield

November 21, 2025

5  out of  5
rating by Arnold Whitfield
"Good customer service"
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Fonda Notch

November 19, 2025

5  out of  5
rating by Fonda Notch
"Lauren did great job. Helped me out with all policies. Thank you Helped me with Home Owner Insurance"
We responded:
"Thank you so much. We appreciate you and hope you have blessed Thanksgiving!"
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Elouise W

November 18, 2025

5  out of  5
rating by Elouise W
"Drew is very knowledgeable and returns phone calls quickly If you can’t speak to him right away."
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Yvonne Washington-German

November 18, 2025

5  out of  5
rating by Yvonne Washington-German
"Chad Baker was very professional and knowledgeable, knows what was needed and executed it, awesome."
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Callie421

November 17, 2025

5  out of  5
rating by Callie421
"I needed to change vehicles on my policy and the process has been extremely smooth and non stressful. I’m very pleased!"
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Andrew Campbell

November 13, 2025

5  out of  5
rating by Andrew Campbell
"easy and straight forward!"
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Shirley Owens

November 10, 2025

5  out of  5
rating by Shirley Owens
"I HAVE HAD A WONDERFUL EXPERIENVE WITH Mr Dakota He is very helpful and i.nformative He is an asset to State Farm I would highly recommend him to my friends and anyone else who needs his services Yhanks so much Mr Dakota"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Katrina Parson

November 9, 2025

5  out of  5
rating by Katrina Parson
"Lauren Beck was so amazing. Very helpful and eager to find the perfect coverage for me. I would recommend her in a heartbeat!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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BOBBY WILSON

November 7, 2025

5  out of  5
rating by BOBBY WILSON
"I couldn't ask anyone to be any better than Dakota has been with my insurance needs! Awesome Agency!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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CiTy SliCkEr

November 6, 2025

5  out of  5
rating by CiTy SliCkEr
"I’ve been a customer with State Farm for over 10 years. Great service and great price for my plan!! Overall excellent customer service, very helpful and very knowledgeable staff!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lisa Ray

November 6, 2025

5  out of  5
rating by Lisa Ray
"Thanks to Dakota for providing excellent customer service. He was very helpful , knowledgeable, and attentive with setting up my rental insurance policy. I highly recommend State Farm for your insurance needs!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Gordon Beck

November 5, 2025

5  out of  5
rating by Gordon Beck
"Agent was very informative and helpful, made us feel comfortable asking questions. My wife and I felt like Lauren had our best interest in mine when helping us make decisions about our homeowners and auto insurance!"
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James

November 4, 2025

5  out of  5
rating by James
"Service was outstanding. Got all my questions answered in a professional manner."
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Hasibullah Rasuli

October 1, 2025

5  out of  5
rating by Hasibullah Rasuli
"provided excellent service. The team was professional, helpful, and guided me step by step to find the right insurance. Highly recommended!" Thanks"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Vera Leung

September 30, 2025

5  out of  5
rating by Vera Leung
"The staff are very friendly and helpful!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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G. Nathan Carrara

September 10, 2025

5  out of  5
rating by G. Nathan Carrara
"Easy process and the rates were excellent compared to other companies."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Yanitza Romero

August 26, 2025

5  out of  5
rating by Yanitza Romero
"Very good"
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Janet Bess

August 19, 2025

5  out of  5
rating by Janet Bess
"We moved both homes (in NC & SC) and our autos recently to State Farm. The savings were staggering and Drew Williams helped to make it all crystal clear. Loved the seamless process in making this change. Great agency."
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Sharon Powell

August 11, 2025

5  out of  5
rating by Sharon Powell
"Chad Baker ,the Account Representative was very helpful and patient with me and answered all my questions. Excellent service"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Albert Burney

July 22, 2025

5  out of  5
rating by Albert Burney
"had state farm for over 55 years"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Marlene Vandeberg

July 9, 2025

5  out of  5
rating by Marlene Vandeberg
"My questions were answered and updated my policy without a hitch. Thank you"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Renee Massenburg

July 7, 2025

5  out of  5
rating by Renee Massenburg
"I’ve been with Brian Rothert agency for the past 15 years, he and staff are great. I would definitely recommend Brian Rothert as your State Farm agent."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kathy Wallenbeck

June 27, 2025

5  out of  5
rating by Kathy Wallenbeck
"Agents have been very helpful, and are professional and knowledgeable."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Quinn Hedgepeth

June 25, 2025

5  out of  5
rating by Quinn Hedgepeth
"Dakota was so polite, swift, professional, and helpful!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"